Ask before you buy
Talk to a gemmologist
Ask about a stone, its report, its treatment or where it came from, or book a video viewing under natural light. The answer comes back in writing, so you can read it again, compare it and hold us to it.
What would you like to know?
Worth asking about
What can you ask?
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A stone you have seen here
More photographs, a video of the exact stone under natural light or a live viewing at your pace; we expect it.
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The report behind it
What a line on the report means, what the laboratory can and cannot determine, and how to check the number on the laboratory's own lookup.
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A stone we have not listed
Tell us the hue, the size and the budget, and we search from there.
In writing
An answer you can keep
What we tell you about a stone is written down, so you can hold us to it.
Never rushed
No timed promise, no pressure
An enquiry is not a commitment; ask, compare and decide at your pace.
Yours to verify
Check us against the report
A certified listing shows the laboratory, the report number and the laboratory's own lookup, so what we say has to match it.