Contact

Contact Ceylon Veritas Gems

Write to us about any stone, its report, shipping or how buying from Sri Lanka works. Your message is read in Colombo and a gemmologist replies, not a template.

Email

info@ceylonveritasgems.com

Best for anything you want answered in writing.

Phone and WhatsApp

+94 (77) 638 2473

For a quick question or to book a video viewing.

Address

38, Negombo Road, Kandana 11320, Sri Lanka

Viewings are by appointment.

What would you like to ask?

    After you write

    What happens next?

    1. A gemmologist reads it

      Your message lands in Colombo and is answered by a gemmologist, not a template.

    2. Ask for the stone itself

      Ask for more photographs, a video of the exact stone under natural light or a live viewing at your pace; we expect it.

    3. No timed promise, no pressure

      We make no timed promise. An enquiry is not a commitment; ask, compare and decide at your pace.

    What should you ask a gem dealer?

    The questions the buying guides tell you to put to any dealer are exactly the ones we want: where the stone comes from, whether it is heated, what its laboratory report states and what the stone looks like outside its photographs.

    On a certified stone you do not have to take the answer on trust: the listing shows the laboratory, the full report number and a link to that laboratory's own lookup, so you can check it yourself before you write to us at all.

    Answer it yourself

    Already answered?

    Talk to a gemmologist

    Buy Ceylon gems with a real person beside you

    Every stone we sell is certified and its treatment stated plainly, and a named gemmologist is here whenever you want one. Message us on WhatsApp or book a video viewing, and we will walk you through any stone at your pace.

    What to expect

    • Any stone, under the loupe

      On a video viewing we examine the stone live and answer what you ask.

    • Answers in writing

      What we tell you about a stone is written down, so you can hold us to it.

    • Never rushed

      A decision this size takes the time it takes. We do not push.